Weardale Holiday Lodges

• Check in is from 2:30pm – no earlier arrivals unless contacted and agreed prior.
• On arrival, please go to straight your assigned lodge.
• There will be a key box located at your door, please type in your 6-digit code, and then press the key icon button this will unlock the box to your key (your code will be issued upon booking) 
• Please close the box once you have taken the key out – you will not need to use the key lock box anymore during your stay.
• Registrations of car(s) will be taken upon booking along with your estimated time of arrival.
• Where possible we ask that you arrive in the same car, we allow a maximum of 2 cars per lodge.
• Please take time to read the welcome pack left in the lodges as these contain important information relating to your lodge & stay

• Lodges are to be vacated by 10:00 a.m. on the day of departure unless arranged prior.
• On departure, please lock the door of your lodge and put key through the KEY RETURN BOX located opposite lodge 8/9 next to bins.
• Please also ensure any windows are closed and lights are turned off.
• The property should be left in a clean and decent condition. All breakages will be charged for.
• If extra cleaning is required over and above the normal, a set charge of £50 will apply.
• A separate fee of £50 will be charged for any spillages, breakages, vomiting, fake tan, etc in the hot tub.
• Lost or missing keys will incur a charge of £50

• Pets are not allowed.

• Guests are required to be a minimum of 14 years; please note we do not cater for younger children or babies.
• We charge based on number of guests staying, please ensure you select the correct number of guests when booking for accurate costs.
• Only the stipulated number of guests can stay in any property.
• No surprise extra guests unless previously booked and paid for. Any guests not booked and paid for in advance will be asked to leave, you may also be required to leave for failure to follow the agreed Ts&Cs. If you are asked to leave you will not be refunded.
• Please no visitors to the lodges, any visitors will be asked to leave
• Max 4 people per booking
• Max 4 people per lodge
• Booking multiple lodges for the same group is not allowed
• No stag, hen or similar allowed – we are a small site suited to those looking for a peaceful break away.

• Strictly for use between 1st October to 31^st March only
• You must bring your own kiln dried logs – logs are NOT provided.
• Only kiln dried logs to be used

Lodge Rules

These rules form part of our booking terms and conditions

Failure to adhere to site rules & terms and conditions may result in you being asked to leave; you will not be refunded if you are asked to leave.

• Please ensure outdoor shoes are removed before entering the lodge
• No additional guests other than those previously booked & paid for
• No visitors, please
• No more than 4 people allowed per lodge
• Pets are not allowed
• No smoking inside the lodge or at the doors, please smoke away from the lodge and dispose of smoking rubbish in the outside metal pale provided
• Please respect other guests and site residents – we ask that you also keep music to a minimum.
• Please respect the privacy of others and do not walk around the sides or backs of other lodges – some lodges on sites are owned by residents
• No cutting across any gardens
• Please respect the lodge
• Please leave the lodge in a clean & tidy condition
• Check out – 10:00am
• Please ensure rubbish is taken from lodge and put into the bins (located next to key return box)
• Log burners may only be used between the months of 1st October to 31st March – see separate rules
• See separate hot tub- rules

Wi-Fi Terms & Conditions

By using our internet service, you hereby expressly acknowledge and agree that there are significant security, privacy and confidentiality risks inherent in accessing or transmitting information through the internet, whether the connection is facilitated through wired or wireless technology. Security issues include, without limitation, interception of transmissions, loss of data, and the introduction or viruses and other programs that can corrupt or damage your computer.

Accordingly, you agree that the owner and/or provider of this network is NOT liable for any interception or transmissions, computer worms or viruses, loss of data, file corruption, hacking or damage to your computer or other devices that result from the transmission or download of information or materials through the internet service provided.

By using this service, you agree that you have taken all necessary precautions and made sure your devices and the software installed on them have all available updates installed.

The public Wi-Fi service is provided free of charge. Due to the remote location of the site, speeds and reliability are not guaranteed, and should not be relied upon in emergency situations.

Use of the wireless network is subject to the general restrictions outlined below. If abnormal, illegal, or unauthorized behaviour is detected, including heavy consumption of bandwidth, the network provider reserves the right to permanently disconnect the offending device from the wireless network.

Examples of Illegal Uses

The following are representative examples only and do not comprise a comprehensive list of illegal uses:

• Spamming and invasion of privacy – Sending of unsolicited bulk and/or commercial messages over the Internet using the Service or using the Service for activities that invade another’s privacy.
• Intellectual property right violations – Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including patents, copyrights, trademarks, service marks, trade secrets, or any other proprietary right of any third party.
• Accessing illegally or without authorization computers, accounts, equipment or networks belonging to another party, or attempting to penetrate/circumvent security measures of another system. This includes any activity that may be used as a precursor to an attempted system penetration, including, but not limited to, port scans, stealth scans, or other information gathering activity.
• The transfer of technology, software, or other materials in violation of applicable export laws and regulations.
• Export Control Violations
• Using the Service in violation of applicable law and regulation, including, but not limited to, advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, pirating software, or making fraudulent offers to sell or buy products, items, or services.
• Uttering threats;
• Distribution of pornographic materials to minors;
• and Child pornography.

Examples of Unacceptable Uses

The following are representative examples only and do not comprise a comprehensive list of unacceptable uses:

• High bandwidth operations, such as large file transfers and media sharing with peer-to-peer programs (i.e.torrents)
• Obscene or indecent speech or materials
• Defamatory or abusive language
• Using the Service to transmit, post, upload, or otherwise making available defamatory, harassing, abusive, or threatening material or language that encourages bodily harm, destruction of property or harasses another.
• Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.
• Facilitating a Violation of these Terms of Use
• Hacking
• Distribution of Internet viruses, Trojan horses, or other destructive activities
• Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mail-bombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the node or any connected network, system, service, or equipment.
• Advertising, transmitting, or otherwise making available any software product, product, or service that is designed to violate these Terms of Use, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail-bombing, denial of service attacks, and piracy of software.
• The sale, transfer, or rental of the Service to customers, clients or other third parties, either directly or as part of a service or product created for resale.
• Seeking information on passwords or data belonging to another user.
• Making unauthorized copies of proprietary software, or offering unauthorized copies of proprietary software to others.
• Intercepting or examining the content of messages, files or communications in transit on a data network.

Loss or Damage

• The Proprietors shall not be held responsible or liable for any loss or damage to valuables, personal property of any kind, motor vehicles, motorcycles, boats etc. or personal injury or death, direct or indirect, irrespective of how it was sustained, occasioned or caused to anyone of any age (including persons under 18 years) who is a resident or invitee of the proprietors whether caused by or resulting from any default, wilful act, negligence, omission, neglect or otherwise on the part of the Proprietors, their servants or agents or any residents, guests or invitees.

Lost property

• Please contact us straight away if you think you have left some property in the lodge.
• Please note lost property will only be held onto for 30 nights before it is disposed of.

If you wish for lost property to be posted back, you will be responsible for any postage costs.